Refund Policy
Effective Date: 9.22.2025
ETW Property Management values transparency in all financial transactions. This Refund Policy explains when refunds may or may not apply.
1. Application Fees
All rental application fees are non-refundable, regardless of application outcome.
2. Security Deposits
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Security deposits are refundable at the end of a lease in accordance with California law.
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Deductions may be made for unpaid rent, damages beyond normal wear and tear, or other lawful charges.
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An itemized statement of deductions will be provided within the legally required timeframe.
3. Rent Payments
Rent payments are non-refundable once paid, except where required by law.
4. Service or Administrative Fees
Payments for services or administrative charges (if applicable) are generally non-refundable, unless an error was made by ETW Property Management.
5. Errors and Disputes
If you believe a payment was made in error, please contact us immediately at [Insert Contact Email]. Refund requests for erroneous charges will be reviewed and, if verified, refunded promptly.
6. Contact Us
For questions regarding this Refund Policy, please contact: