Privacy Policy
ETW Property Management (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications.
1. Information We Collect
We may collect the following categories of information:
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Personal Information: Name, email address, phone number, mailing address, employment and rental history, financial information (when applying for a rental or service).
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Usage Data: IP address, browser type, operating system, pages viewed, and other technical information automatically collected when you use our website.
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Communication Data: Records of your correspondence with us, including emails, texts, and service requests.
2. How We Use Your Information
We use your information to:
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Provide property management services.
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Process rental applications and lease agreements.
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Respond to maintenance requests and inquiries.
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Communicate with you about your tenancy or services.
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Comply with legal obligations.
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Improve our website and customer service.
3. Sharing of Information
We do not sell your personal information. We may share your information with:
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Service Providers: Vendors, contractors, and maintenance personnel who perform services on our behalf.
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Property Owners: When necessary to administer leases or resolve issues.
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Legal and Regulatory Authorities: When required to comply with laws or protect our rights.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Security of Information
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you.
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Request corrections or updates.
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Request deletion of your information, subject to legal or contractual obligations.
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Opt out of non-essential communications.
To exercise these rights, contact us at [Insert Contact Email].
7. Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience, analyze site usage, and support marketing. You may disable cookies in your browser, but some site features may not function properly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us